The aim of the Quality in Universal Health and Health Care TWG is to create a global community of health consumers, practitioners, policy makers, payers, and researchers who share a common interest in promoting quality of health and health care as a key contributor to the goals of Universal Health Care.

If you would like to find out more about the Quality in Universal Health and Health Care TWG, the activities we will be involved in at the Symposium, or engage in this important area of research, why not visit us at the HSG stall in the Marketplace and join us at one of the exciting sessions listed below.

Official TWG Sessions

Session Type Title Description Date & Time Location
Organized session Evaluation designs for health system improvement interventions in low and middle income countries This session explores innovative research designs in health systems research aimed at producing the best possible evidence from improvement interventions. The session will present strengths and limitations of cutting edge QI research designs and their limitations, followed by an interactive session with the audience.  It addresses key field-building dimensions: (innovative research approaches and measures, learning communities and knowledge translation, innovative practice in health systems development.


Thursday, November  17, 16:00-17:30 Room 12
TWG meeting Quality in Universal Health and Healthcare – TWG Dissemination Lunch At this special session  held by the Quality in Universal Health and Health Care TWG, the findings of the July 2016 Salzburg Seminar “Better Health Care: How do we learn about improvement?” will be disseminated. The session will present new thinking on evaluation frameworks for QI implementation and research.


Wednesday, November 16, 12:30-13:45 Room 11
Business meeting This meeting is open to all who are interested in participating in the activities of this TWG. The past activities will be discussed and ideas for future activities will be solicited.


Thursday, November 17, 18:00-19:00 Room 1
Satellite session Quality improvement as a driving force to build resilient health systems Sponsored by the WHO. Members from Maternal Child and Adolescent Health, Reproductive Health Research, and Service Delivery and Safety Departments, together with country representatives and technical experts will present an exciting new development in improving global quality of maternal and newborn care. This session will describe and discuss new evidence-based implementation guidance for strengthening quality of maternal and newborn health care in facilities and describe plans for a global network of countries learning together to use this guidance.


Tuesday, November 15, 12:00 – 14:00 Room 12
Satellite session Designing your improvement or implementation initiative for health system strengthening Effective spread of initiatives to strengthen and improve health systems requires approaches articulating   the aims and objectives, an aligned measurement system, what is to be done, how it will be done, and where it can be adapted to other settings. This is a practical, interactive half day session that provides participants with a framework and practical advice on how to design effective QI programs. Tuesday, November 15, 13:00 – 17:00 Harbour Centre: 1400-1420